Server Order Pads » Order In The Restaurant

With WaitRPads by National Checking Company, get order in the hotel restaurant by getting each and every order right.

WaitRPads server order pads prompt waitstaff to write down orders in an organized manner, starting with seating positions.

This greatly eliminates losing, forgetting, or improperly entering orders, which can cost the hotel restaurant in untold ways, explains Bob Brown, president, Bob Brown Service Solutions, Ashburn, Virginia.

"Accuracy is at the heart of great service," Brown says from experience, having been a successful waiter in America?s top restaurants. "Get it right. Write it down." WaitRPads restaurant order pads serve as a excellent training tool for novice waitstaff, present a more professional appearance, encourage waitstaff to sell a complete meal, and create a smoothly running ambience.

WaitRPads also help to prevent POS computer/order entry backup as servers attempt to recollect what they didn't write down, Brown says. But the burdensome backup occurs when errant orders must be prepared out of sequence. To avoid negative publicity and ensure repeat business, the restaurant may need to "comp" the meal, the entire party, even neighboring tables, depending on the circumstances, Brown adds. --SBH

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