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JANINE FROM ATLANTA ASKS... My executive chef has been dating my hotel's director of
catering for several weeks. Because of this, a lot of important
deadlines between the two departments have fallen
off schedule, especially when it comes to critical BEO
changes. How can I address this situation without being
too personal?
THE STAFFING DOCTOR ANSWERS... Janine, this is a case where less is definitely more. Your
challenge is to avoid addressing their personal relationship
at all—as it is really not the core of your concern. Unless your hotel has a specific policy banning fraternization between
employees, the only issue you have is performance—a costly breakdown
between catering and the kitchen that is impacting work, in general, and
BEO changes, in particular. Focus on performance. Meet with each person individually (not together—
alone) and bring the problem to his or her attention, telling him or her
that it needs to be corrected immediately and that you are counting on him
or her to make it happen. If either person brings up the relationship, focus
him or her back on the performance issue, and repeat that you expect it to
be corrected.
CONTACT THE STAFFING DOCTOR As president of StaffDynamics, www.staffdynamics.biz, Daniel Abramson has focused on
workforce performance strategies and “raising the bar” for over 25 years. His energetic, nononsense
style appeals to clients seeking results at a new level. He is available as a corporate
trainer, management coach, and for high-impact speaking engagements. His latest book
is Secrets of Hiring Top Talent. Please send questions you would like Daniel to address to
mcaro@hfbexecutive.com. Your anonymity will be respected.
Disclaimer: Most staffing and hiring issues have policy and legal implications. You are best advised to consult
with your HR department as you consider the actions recommended in this column.
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