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arco… Polo. Marco… Polo!
Catching up to trends in poolside
food and beverage service may
sometimes feel like the children’s
game of swimming pool tag.
Shrewd hoteliers have maximized profitability
in this area by enhancing poolside amenities,
upgrading physical design, and innovating food
and beverage promotions.
THE RITZ-CARLTON, SOUTH BEACH, sits
beachfront in Miami Beach, offering over-thetop
amenities and poolside services in keeping
with brand-wide initiatives. A spectacular elevated
infinity pool is located adjacent to their
Lapidus Lounge and provides excellent views of
the beach and Atlantic Ocean.
Popular VIP tented day beds with nauticalinspired
appointments are available for half- or
full-day rental at $200 per day. Packages ranging
up to $850 a day for two guests offer a variety of
inclusions such as concierge service, Fiji bottled
water all day, an iced fresh fruit display, lunch at
the pool, signature cocktails, glasses of Perrier-
Jouet Champagne, choice of magazines, choice
of tanning product, luxury robes, pedicure or
manicure, and massage. With only 11 day beds
available, the hotel suggests advance reservations
for weekend stays.
Additionally, 10 double chaise lounges rent for
$50 per day and feature an overhead canopy, luxurious
pillows, and retractable blanket.
Complimentary amenities are provided for all
pool guests and include chilled, scented hand
towels; refreshing water sprays; and hourly
smoothie and frozen fruit tastings. A Tanning
Butler strolls the pool deck on weekends, offering
guests a complimentary spritz of sun lotion or
Evian water—and courteously polishes sunglasses.
Musical ambience is provided poolside at the
Ritz-Carlton by resident DJ Smeejay, who spins
lounge and retro music on weekends.
Alternately, a flamenco guitarist slows down the
pace. Nearby, portable fire pits procured from
Fire Science are surrounded by Kettal outdoor
couches. They are popular gathering spots in the
evening for cocktails and after-dinner drinks.
The chic, 1950s-moderne Lapidus Lounge
opens to the outdoor pool deck, providing convenient
poolside cocktail service. The adjacent
Americana restaurant offers food service including
a sushi bar, tapas, grilled sandwiches, pizzas,
and entrée salads.
A unique cocktail item, the martini flight,
includes any three martinis on the menu served
in a flight of 1.5 ounces each. Priced at $14, the
drinks are presented in an acrylic rack with three
test-tube-size glasses. “This is a great way to
offer guests the opportunity to try a variety of
infused martinis ... and they can then select
their favorite for a full-size order. It’s extremely
popular,” says Jenni Greenspan, public relations
manager.
Another innovation is the Ritz-Carlton’s
weekend Mojito Man, who strolls pool and
beachside with a cart of Bacardi lemon, raspberry, and regular mojitos, priced at $20.23 each. Director of F&B Mitchell Duggan
suggests, “Hotels can readily partner with vendors in various promotions to
increase sales and implement new features. This has been a very effective strategy
for the Ritz-Carlton.”
THE BREAKERS PALM BEACH recently completed a $15 million beachfront
renovation to include three oceanside pools and the Mediterranean
Beach Club. Five beach bungalows are available for rental at the active fun
pool, and fifteen beach bungalows situated around the adults-only infinity
pool offer a perfect daytime retreat. Plus,10 Grand Cabanas are located on the
Main Pool Deck. The stunning tropical setting features a diverse range of
shaded options such as bungalow patios, umbrellas, a beach gazebo, and
pool trellises.
Bungalows at the Breakers feature living-room style furnishings, free
Wi-Fi access, cordless telephone, wall-mounted 32-inch flat screen television
with DVD/VHS players, robes and sandals, concierge service, and spa
treatments. A full bathroom offers open-sky shower and Acqua di Parma
toiletries. A refrigerator is filled with chilled water and can be stocked with
other food items, on request.
The Ocean Grill provides poolside meal service with featured entrées such
as a Maine lobster club salad, Cuban sandwich, and crabmeat burger.
Popular cocktails include a Frozen Cosmopolitan, Parrot Punch, and
Captivating Coladas. Bungalow and cabana guests are treated to complimentary
amenities such as virgin daiquiris, chilled aloe, frozen fruit, ice cream
bars, root beer floats, and hot cider on cooler days. Live weekend entertainment
features a blend of salsa, bossa nova, Mediterranean, and surf jazz.
Why not build a beach if your hotel doesn’t own one? THE W SAN
DIEGO has done just that in their “Beach” bar, overlooking the pool area.
Complete with radiant-heated sand floor, a fire pit, and private cabanas,
“Beach” offers a downtown tropical paradise of lush greenery, squishy furniture,
and relaxing plush cushions. A slushy machine serves tropical
drinks—and specialty cocktails include the Pomegranate Mojito, Blackberry
Pear Sangria, and an Albino Cosmo made with white cranberry juice.
Three private cabanas are outfitted with floor cushions and white billowy
curtains. They require a $500, two-bottle minimum in service. A
small bites menu features steak frites, mini kobe burgers, and shrimp
spring rolls. A projector cleverly disguised as a birdhouse screens vintage
surf movies and indie shorts in collaboration with local film festivals.
The height of decadence is available at the HARD ROCK HOTEL AND
CASINO IN LAS VEGAS, with a 4.7-acre Beach Club area featuring two
pools. The Tahitian-style private cabanas rent for $100 to $200 a day and
are luxuriously furnished with a plasma television, telephone, refrigerator,
fresh fruit, and personal misters.
“Rockabana” extras are family-style food platters designed to serve four
to six cabana guests, and range from $48 to $84. A pool kiosk sells beach
towels and swim accessories. Piped underwater music is a unique feature,
and swim-up blackjack is offered at the Palapa Bar. Food and beverage
provided through the Beach Club Bar & Grill include the signature Rehab
Syringe Shots, Rock Star Lemonade—and uniquely, a melon-berry mixture
in an alcohol-soaked half watermelon.
On Sunday nights, the “Rehab” pool party takes over the Beach Club,
with famous guest deejays spinning tunes. A-list celebrities are often spotted
utilizing the exclusive VIP service available with cabana rentals.
Anyone can feel like a rock star at poolside these days.
Nancy Fox is a frequent contributor to HOTEL F&B.
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