Visit www.hfbexecutive.com for menus featuring all 17 signature
cocktails created by Loews’ master mixologists.
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“People in restaurants talk about food, and people in
bars talk about cocktails,” remarks Ellen Van Slyke of
the Food and Beverage Advisory Council for Loews
Hotels. That’s why Loews developed a glossy new
Signature Cocktails menu, featuring premium cocktails
submitted by bartenders from each Loews hotel,
reflecting that hotel’s “style and destination.” What’s
smart about this initiative is that it not only markets
premium liquors, it markets the hotels themselves,
featuring a gorgeous image of each property alongside
a shimmering, garnished cocktail glass and the
detailed recipe for the libation inside it.
Van Slyke says that Loews’ motivation in creating
the menus was to enable guests to feel some
connection to other Loews hotels. By perusing a
menu in New York, for example, a guest can essentially
tour hotels in Miami, Nashville, New Orleans,
Tucson, Denver, Los Angeles, and Montreal, to
name a few of Loews’ 17 properties.
“The menus are conversation starters,” explains
Van Slyke. “We overhear people saying, ‘Oh, I didn’t
know there’s a Loews in Montreal.’ And another cool
thing that gets people talking is the drink recipes—
I’ve seen people sneaking menus into their purses or
computer cases so they can take them home and
learn how to make the drinks themselves. What I
guess they didn’t know is that we actually encourage
people to steal the menus—it’s like having a guidebook
to our hotels in your home. The pictures of the
properties are next to the drinks and recipes, enticing
you to visit, and the last page of the menu lists the
addresses and phone numbers for quick reference.”
Conversation, Van Slyke continues, is one of the
“tenets of hospitality,” so all Loews bars and
lounges are designed with intentionally private and
intimate seating, with every area independent of the
next and televisions discreetly placed so as not to
dominate the atmosphere.
“Loews is an older chain of hotels,” she says, “so
we remember the past but look to the future. We feel
there is a culture to cocktails, not only to drinking
them, but making them and talking about them.
We’re not one of the massive hotel chains, so we have
time to cultivate this culture, focusing creatively on
each property and making them distinctly local.”
These distinctly local properties have come up with names for their signature cocktails and
tastes reflecting the vibe of each location. For
instance, Loews Ventana Canyon Resort in
Tucson features the Ventana Stargazer, made
with Grey Goose L’Orange vodka, Grand
Marnier, freshly squeezed orange juice, and
Desert Pear, a Monin syrup. In L.A., the Loews
Santa Monica Beach Hotel mixes up the
Raspberry Mojito with 10 Cane Rum, mint
leaves, brown sugar, lime juice, a top-off of
Sprite, and a float of Chambord Liqueur Royale.
Caribbean Sunshine is Loews Miami Beach
Hotel’s choice cocktail, with Bacardi Coco Rum,
Pama Pomegranate Liqueur, and orange and cranberry juices. Loews Philadelphia offers the
Philly Gin Blitz, made with Beefeater Gin,
Midori Melon Liqueur, DeKuyper Pucker
Watermelon, and pineapple juice.
The list goes on and on, with 32 pages of property
imagery and tempting concoctions, which are
working their marketing magic on Loews’ clientele.
Van Slyke says the menus have brought a distinct
increase in revenues behind the bar, and guest
comment cards express positive reviews of the
cocktails, as well as interest in the other hotels. The
menu also made waves in the advertising world,
winning it one of the industry’s coveted gold Addy
awards; in addition, it won Loews a finalist position
for Best Chain Hotel Beverage Program in the
2006 Cheers Awards for Beverage Excellence. This
fanfare, adds Van Slyke, is not too surprising, given
the attention garnered by cocktails overall in 2006.
“Food & Wine deemed 2006 ‘The Year of the
Cocktail’ due to cult followings for really talented
mixologists [of which Loews has many] and a
focus on cocktail innovation—new flavors, garnishes,
coatings on the rims of the glasses, and
the glasses themselves. Loews seized the moment
by picking up on the trend and the cocktail culture
and running with it—we took it seriously.”
So seriously, in fact, that Van Slyke keeps a copy
of famed mixologist Dale DeGroff’s book The
Craft of the Cocktail: Everything You Need to Know
to Be a Master Bartender in her desk and also
made it her duty to personally taste each signature
cocktail on Loews’ new menu. Tough job,
but somebody’s gotta do it.
Ashley Brown Allen is a frequent contributor to Hotel F&B.
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