t always surprises Bill Diapoulos, director of
food and beverage at the Clift Hotel in San
Francisco that, just when he thinks the coffee
retail market is oversaturated, another Peet’s
or Starbucks opens.
Diapoulos is also surprised that—although
the Clift is located in the heart of the progressive,
politically correct Bay Area where people
increasingly examine the provenance of everything
they consume—his customers haven’t
requested organic coffee, yet. However, he
says, “I think the industry is headed that way.”
While coffee houses serve a variety of blends,
most hotel restaurants, like Asia de Cuba at the
Clift Hotel, rely on one blend of coffee for all of
their needs. The Clift serves La Colombe, roasted
in Philadelphia and served in hotels like the
Waldorf=Astoria. “It’s a good-quality mediumbodied
coffee that holds up well after two hours,”
Diapoulos says.
Conrad Picou, food and beverage director at
the Ahwahnee Hotel in Yosemite National Park,
uses Rainforest Alliance certified coffee. “We
chose Rainforest over organic or fair trade
because we believe it’s better for the environment,”
says Picou. “Our company [Delaware
North] has a program called ‘GreenPath’ that
encompasses sustainable organic practices. We
felt the Rainforest blend was best because
monies derived from the sale are put back into
the protection and preservation of the rainforest.”
The Rainforest Alliance is a New York-based
organization that puts its stamp of approval on
products grown in Central and South America
such as coffee, bananas, and wood. In 2007, the
Rainforest Alliance certified more than 91 million
pounds of coffee.
Its “three pillars” of sustainability are environmental,
social, and economic; it measures soil
and water conservation, agri-chemical reduction, recycling, reforestation, worker housing,
health care, and education for children.
Just as César Chávez shone a spotlight
on farm workers, the Alliance works to
guarantee a fair living for some of the
estimated 25 million coffee workers
worldwide, thereby addressing in a
holistic way most of the tenets of other
coffee certifications such as fair trade
and shade grown.
The Ahwahnee’s Rainforest blend is a medium roast mixture of Mexican,
Sumatran, and Mocha Java purchased
ground. It is used throughout Yosemite
Park at the bar, conference center, dining
room, and coffee shops. “It’s much
easier logistically,” Picou says.
The coffee was sampled using the
hotel’s current coffee brewing system as
well as a French press and analyzed to
see how well it stood up during normal
holding procedures. “Some coffees
become bitter quicker than others with
oxygen exposure,” says Picou. “Heat and
oxygen are the two biggest enemies of
brewed coffee.”
While guests at a national park
hotel might be more tuned into the
merits of environmentally friendly coffee,
Picou says the Ahwahnee doesn’t
have space on its menu to communicate
that to diners. However, he says, it
is part of the Ahwahnee’s corporate philosophy
to try to buy local and be as
sustainable as possible.
The Airlie Conference Center in
Warrenton, Virginia, uses Barista on
Demand from Charlottesville to provide
coffee service to conference attendees.
Barista on Demand’s organic coffee
comes from Nicaragua and is Rainforest
Alliance certified. The company provides
Airlie with a self-serve machine in the
conference room, which grinds beans
and makes six styles of coffee including
espresso and cappuccino. “It’s a hit with
attendees because you can’t get any
fresher,” says Tim Jago, food and beverage
director.
Airlie’s dining facilities serve a different
coffee. It is not organic, which Jago
notes is almost double the cost of regular
coffee. Even though customers in theory
endorse organic foods, they often balk at
the greater cost. Airlie has a green seal
certification and a U.S. Department of
Environmental Quality E3 rating for such
green initiatives as recycling and composting.
Therefore, it is important to
Airlie to use organic coffee in the conference
room. “Whether it be global warming
or sustainability, people are much
more aware of the environment today
than 10 or 15 years ago,” Jago says.
When coffee drinkers opt for organic
or Rainforest Alliance certified coffee,
they can feel, with every sip, that
their choice has contributed to conservation
of land, rather than degradation,
and that workers are provided fair
wages, decent housing, schools, and
access to health care.
Beth Rogers is a frequent contributor to HOTEL F&B
Test Your Knowledge