“Sail me on a silver sun where I know that
I'm free. Show me that I’m everywhere—
and get me home for tea.” The Beatles
touted the pleasures of England’s favorite
ritual in their 1969 song “It’s All Too
Much.” In that same spirit, the Fairmont
Empress in Victoria, B.C., features a special
summertime version of afternoon tea,
served in the evening—and with all the
grandeur of a bygone era.
The West Coast High Tea is offered at
7 PM on Thursdays, Fridays, and Saturdays
from June 1 through September 30. A more
savory and substantial repast is offered in
this service than is offered at afternoon tea.
The twilight tea service was initiated in the
summer of 2006 to accommodate visiting
cruise passengers, whose sailing schedules
prevented a visit to the Fairmont’s popular
afternoon event. As an unexpected surprise,
the West Coast High Tea caught on with
local residents and hotel guests who were
seeking a light summertime meal.
The Fairmont Empress is gearing up for
its upcoming 100-year anniversary. High
tea service has been a hotel tradition since
1908, with over 95,000 guests served annually.
This is more than most hotels in London can boast of, and it speaks to the memorable and
extraordinary experience afforded the guest in the butlered tea service. Both afternoon and evening
tea service require a one- to two-week advance notice. The West Coast High Tea was priced at $42
CAD in 2006, and the price point will be re-evaluated along with the menu for 2007.
The current menu combines elements of classic
British tea service, along with both regional and
ethnic influences. Menu offerings are presented on
a three-tiered tea stand and include Dungeness crab
gazpacho served in a sherry glass; prawn and scallop
terrine; smoked salmon pin-wheel; curry chicken
and mango sandwich; truffle oil-marinated
grilled vegetables; duck confit and artichoke purée
with poached pear; and an assortment of olives,
cornichons, local cheeses, and olive bread crostini.
Pastry Chef D’oyen Christie prepares an assortment
of desserts including Caramel truffle in chocolate
cup, Choux pastry with green tea and white chocolate
cream, and traditional shortbread cookies.
A private-label tea, “Tea at the Empress,” was
customized for the Fairmont Empress by the
Metropolitan Tea Company. It is a blend of fullbodied
Assam floral Kenya, fruity South India,
piquant Ceylon, and burgundy-like, oaky China
tea. This variety is the house tea, although other
selections are available.
A unique pattern of Royal Doulton china was
produced exclusively for the Fairmont’s tea service
and features 14 layers of hand-applied color. The
pattern was introduced to the Fairmont some years
back during a royal visit. Silver tea pots are used
instead of china because of better heat retention
and durability. The Fairmont gift shop has become
predominantly tea oriented in the sale of the Royal
Doulton china and other tea accouterments, providing
the hotel with an additional profit center.
DEMAND
With the addition of the twilight tea,
Director of F&B Todd Nagle has seen tea covers
increase overall. “We were very pleased to see a
year-over-year gain of 3 to 5 percent, and the
summer months showed even higher at a 6 percent
increase. With the general population
becoming more tea savvy, the popularity of the
evening tea is growing. Guests are rethinking
three meals a day and often seek lighter meals.
High tea meets that demand for lighter fare—in
an unhurried, elegant fashion.”
The traditional setting for the West Coast
High Tea is the Fairmont Empress’ Tea Lobby,
offering 120 seats. With turn of the century
influences, guests sit amidst handcrafted tapestries,
lovely architectural moldings, a grand fireplace,
stately portraits of Queen Victoria and King George, and polished hardwood floors.
The Library offers additional space in a smaller,
more intimate location.
“We are very proud of the hotel and the
unique experience offered in both the afternoon
and twilight teas”, says Nagle. “We are keen on
continuing to offer a quality product, while
addressing the challenges of offering food service
in an area that is some distance from service
areas. This year, we completed the relocation of
food service equipment to the heart of the
house and nearer the Tea Lobby. In 2007, we
will spend half a million dollars in renovations
and create convenient food service stations
resembling Victorian furniture. We will reallocate
service positions and alter how they function
so servers will remain on the floor more
consistently. Our goal is always to provide a
more seamless and relaxed experience of high
tea for guests. These traditions go back for a
century, and we want to provide a truly elegant
experience—a must-do experience—for visitors
to Victoria and the Fairmont Empress.”
Nancy Fox is a frequent contributor to HOTEL F&B.